Privacy Policy
This privacy policy explains how vectorhubnovaex d.o.o. collects, uses, and protects your personal information when you use our student progress tracking analytics platform and related services.
Last updated: 15th January 2026
Data Controller Information
The data controller for this website and our services is:
vectorhubnovaex d.o.o.
Registration Number: 651328974
VAT Number: HR65823974153
Ilica 80, 51103 Rijeka, Croatia
Email: privacy@vectorhubnovaex.world
Phone: +385 519690288
Data Collection
We collect personal data that you provide directly to us and information that is automatically collected when you use our services. The data we collect includes contact information such as your name, email address, phone number, and institutional details when you enquire about our services or register for our platform. We also collect usage information about how you interact with our analytics dashboards, including login times, features accessed, and system performance data to improve our services.
For educational institutions using our platform, we process student progress data, academic performance metrics, attendance records, and other educational information necessary to provide analytics insights. All student data is processed in accordance with educational data protection regulations and institutional agreements.
How We Use Your Information
We use the personal information we collect to provide and improve our student progress tracking analytics services. This includes delivering our analytics platform, generating progress reports, providing technical support, and communicating about service updates or account information. We use your data to personalise your experience with our platform and to develop new features that better serve educational institutions.
How we use your information depends on the legal basis for processing. For contractual purposes, we process data necessary to deliver our services to educational institutions. For legitimate interests, we analyse usage patterns to improve our platform and conduct marketing activities. We only process data with your consent for non-essential marketing communications and optional platform features.
Cookies and Tracking Technologies
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
Our website uses essential cookies for basic functionality, analytics cookies to understand how visitors use our site, and marketing cookies for advertising purposes. For detailed information about the cookies we use, please refer to our cookie policy.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our platform, conducting business, or serving our users, provided they agree to maintain confidentiality. We may also disclose information when required by law, to protect our rights, or to ensure the safety and security of our users and services.
Data Security and Protection
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption of data in transit and at rest, access controls, regular security audits, and staff training on data protection principles. We maintain secure data centres with backup and disaster recovery procedures to ensure data availability and integrity.
Your Rights
Under GDPR and other applicable data protection laws, you have several rights regarding your personal data. You have the right to access the personal information we hold about you and to receive a copy of this data in a structured, machine-readable format. You can request correction of inaccurate personal data and deletion of your personal data under certain circumstances.
You also have the right to object to or restrict the processing of your personal data in certain situations and to withdraw consent where processing is based on consent. To exercise these rights, please contact us using the contact information provided in this policy.
Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. For website users, we typically retain contact information for up to 3 years after last contact. For educational institutions using our platform, data retention periods are defined in our service agreements and comply with educational record-keeping requirements.
When personal data is no longer needed, we securely delete or anonymise it in accordance with our data retention schedule and applicable legal requirements.
International Data Transfers
As we are based in Croatia and operate primarily within the European Union, your personal data is generally processed within the EU/EEA. If we need to transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.
Children's Privacy
Our services are designed for educational institutions and are not intended for direct use by children under 16 without parental consent. When processing student data through our platform, we work with educational institutions who are responsible for obtaining appropriate consents and ensuring compliance with applicable laws regarding children's data protection.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:
Privacy Officer
vectorhubnovaex d.o.o.
Email: privacy@vectorhubnovaex.world
Phone: +385 519690288
Address: Ilica 80, 51103 Rijeka, Croatia
You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data in accordance with applicable law.